Jeff Toister Keynote - AlliantCon22

Jeff Toister is a distinguished expert in customer service and recognized as an accomplished author and trainer. Jeff lead an amazing session at AlliantCon22 diving into the customer experience and how you as a business can help guarantee your customers an amazing experience every time. He delves into the importance of  building and maintaining trust, especially in situations where challenges may arise. 

In his presentation, Jeff introduced his tool the "Guaranteed Customer Model" and he guides participants through this model demonstrating how to incorporate the steps into daily operations.